IT Service Management

 

As enterprises grows, it is important to provide timely and fast information to remote locations or branch offices. We offer the only solution that takes a Top-Down approach that begins where business and technology intersect, and encompasses every layer of the stack that supports these outcomes.

The key to delivering superior online experiences for your users and customers requires analyzing performance from their perspective and measuring applications as a whole instead of a siloed collection of devices and servers. Unfortunately, in the past this could only be achieved by purchasing multiple expensive specialty point solutions and months of manual effort.

 

Manage what matters now with the only enterprise management solution that takes a heterogeneous, top-down approach to managing the entire IT stack via business service views that span your global enterprise.

 

• Top-down approach that aligns the IT environment with how it provides critical services, supports the business and growth.
• Predictive Analytics by service that reduces over/under investments in technology supporting the business.
• True global service views aggregated in a single enterprise dashboard.
• Analysis of the financial cost of an service degradation and its impact.
• ONLY solution that combines Administrative, Operational and Continuous Control Monitoring (CCM) for complete IT compliance management.

 

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